This unit involves the skills and knowledge required to advise customer on energy efficient lighting for ambient and aesthetic effects.

It includes identifying and providing lighting product advice on lighting principles, light source types, effects of colour and visual perception; interpreting manufacturer technical information and documenting advice.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify lighting products

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures are identified and applied

1.2

Appropriate questioning and active listening techniques are used to determine nature of lighting enquiry

1.3

Lighting documentation/specifications that will assist in providing advice are reviewed

2

Provide advice on lighting products

2.1

WHS/OHS risk control measures are followed in accordance with workplace procedures

2.2

Product knowledge of lighting colour rendering index (CRI) and creation of effects is applied to providing the necessary advice

2.3

Technical or costing inquiries are referred to appropriate person/s, as required

2.4

Inquiries and responses are documented in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying product knowledge of lighting effects, including determining the most appropriate advice

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including implementing risk control measures

preparing and providing advice on the application of lighting for ambient and aesthetic effects, including:

referring technical and costing inquiries to appropriate person/s

responding to and documenting inquiries and responses

using questioning techniques and active listening when dealing with customers.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

colour rendering index (CRI)

control of lighting levels, including use of electrical or electronic and natural daylight

customer communication skills and techniques

diffused light

effects of indirect and reflected light, including pelmet lighting

effects of surface texture

function of ambience

lighting effects

product knowledge of ambient and aesthetic lighting effects

psychology of lighting, perception and mood, including colour, temperature and space and confinement

relevant lighting workplace documentation

relevant manufacturer specifications

relevant WHS/OHS legislated requirements, including risk control measures

relevant workplace policies and procedures

visual perception.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in suitable simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry

applicable documentation, including workplace procedures, equipment specifications, regulations, relevant industry standards, codes of practice and operation manuals.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Providing accurate and clear advice on lighting must include at least three of the following:

home theatre

hotel and club dining rooms

domestic entertainment areas

semi-covered alfresco dining area

lobby and gathering area

special requirements for a reception centre

Electrotechnology

Electrical